Where can I buy the Purple mattress?
You can find the Purple mattress online on their site, on Amazon and at brick-and-mortar stores across the country, including Mattress Firm and Macy’s.
Where do they ship?
Purple mattresses are available to ship to Canada and all 50 states. Free standard shipping is offered to all customers in the 48 contiguous U.S. However, customers in Canada, Alaska, Hawaii must pay for shipping costs. Though, according to their website, they have built a flat rate for Canadians that includes taxes, higher international shipping costs and the conversion rate.
How long is the trial period?
Purple offers customers a 100-day trial period. Any eligible mattresses can be returned for full price by contacting Purple’s customer support team within this time.
What is Purple’s warranty policy?
Purple has a 10-year limited warranty that covers indentation greater than 1 inch, or premature cracking and splitting. The mattress cover is protected under a different warranty for two years after the original purchase.