Parachute trial, warranty and delivery policies
Where can I buy the Parachute mattress?
The Parachute Mattress is available to buy on their website or at one of their in-person stores across the U.S. They have stores in Dallas, Los Angeles, Portland, Washington, D.C., New York City, Austin, San Francisco and Chicago. Currently, you can’t purchase any Parachute products through any third-party retailers like Amazon.
Where do they ship?
Parachute currently ships to all 50 States (including Alaska and Hawaii), American Samoa, Guam, Puerto Rico, the US Virgin Islands, military bases/APO/DPO/FPO addresses and Canada.
How long is the trial period?
The Parachute Mattress comes with a 100-night sleep trial.
What is Parachute’s warranty policy?
Parachute offers a ten-year comprehensive warranty that covers any manufacturing or material defect that causes The Mattress to tear, rip, split, crack or otherwise become unusable under conditions of normal use and proper handling.
Frequently Asked Questions
What does the Parachute Mattress feel like?
The Mattress feels simultaneously firm, luxurious and supportive. Due to the wool comfort layer, it’s not as conforming or pressure-relieving as other hybrid models. Because it’s made with layers of coils, it feels very bouncy and springy. If anything, it feels more similar to the more traditional innerspring models, just upgraded. The zoned layer of coils also feels very supportive, especially in the lumbar region.Overall, you’ll feel like you’re sleeping more on top of the mattress than in it.
What makes Parachute different from other mattress companies?
Parachute’s uniqueness comes mostly from its intentional construction and use of materials. Instead of using latex or foam in the comfort layers, they use pure New Zealand wool, followed by three minicoil tiers over a pocketed coil base. They made a hybrid model unlike any other option out there.
Do you need a box spring with the Parachute mattress?
You don’t need a box spring with The Mattress, but Parachute recommends using a foundation or frame of some kind.
How long will a Parachute mattress last?
A Parachute mattress is made to last you around 10 years. Foam is known for being quicker to deteriorate over time, but because it’s constructed with coil layers and natural fibers, it’s expected to last longer than the average hybrid mattress.